Online Support Centre

Cancelling your JustMail account

To cancel your JustMail contract please call our Customer Options Team on 0845 140 6002. Lines are open every weekday (except Bank Holidays) between 9.00am-5.30pm. After a quick security check one of our agents will be happy to process your request.

Please remember that as part of the service we require no less than 7 days notice to cancel your service, thus if you are planning to cancel we recommend that you do so at least 7 days prior to your next invoice date to maximise your paid through time.

Note: we can't reply to cancellation requests made by Ticket. Please contact our Customer Options team on the telephone number above who will be able to deal with your query.

 

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Customer Care: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Technical Support: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Calls to our 0844 support number cost 6p per minute plus your phone company's access charge.
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