Checking your connection settings - Mac OS 8.x
Our 0845 and 0808 dial-up products were withdrawn from service in January 2015. To find out more about this, or if you have any questions please see our Dial closure FAQ.
1. Click on the Apple icon, then Control Panels and Remote Access or PPP.
2. Make sure Registered User, not Guest, is selected.
Check that your username and password are typed in correctly. Username and passwords are case sensitive, and the username must always be in lower case. If you are getting password problems, make sure your caps lock key is off!
Ensure Number contains 0844 056 7000 for Pay As
You Go accounts
or 0808 991 6106 for Anytime accounts.
Not sure what number to use? See your Dial-up
connection settings.
3. Click on Options.
4. Click on Connection.
Make sure the options selected match those shown.
5. Click on Protocol.
Make sure the options selected match those shown.
6. Click OK, then click the close box and you will be prompted to save the changes.
Click Save.
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