Online Support Centre

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Broadband FAQs

What is Broadband Max?
Find out about Broadband Max and "up to" 8Mbps speeds.
 
Broadband frequently asked questions
Read the most commonly asked questions about broadband
 
Broadband settings
All the settings you need to get your broadband working

Can't find what you're looking for?

If we have not been able to address your query through a support article please contact our support team for further assistance.

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  • Informational : General Information
  • Maintenance : Planned Maintenance

Customer Care: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Technical Support: 0844 395 0830 or 0345 140 0200 (7 days a week, 365 days a year)
Calls to our 0844 support number cost 6p per minute plus your phone company's access charge.
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